Webinars

Whether you seek practical content to apply immediately to your daily job or cutting edge content to build your professional competencies, NAHQ offers webinars to help take your learning to the next level in order to advance the profession. 

If you need assistance with the enrollment process, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or 1.800.966.9392.

Can’t attend live? All on demand webinars from 2015 to present are complimentary to NAHQ members. Access them through the Catalog.  

Learning Labs

Learning Labs offer practical knowledge you need now! Up to one hour of CPHQ CE is awarded for each webinar. If you are a NAHQ member, please complete the entire purchase process at $0 in order to secure your registration. You will receive an order confirmation upon completion. Access instructions will be sent separately prior to the Learning Lab.

If you haven't recently registered for a Learning Lab, it takes a few minutes to create an account and enroll in the webinar of your choice. Once you've created your account, the enrollment process will be even faster. We've created a short video that walks you through the steps of completing your enrollment successfully.

Please watch our brief video

Big Data, Big Insight: Unlock the Power of Healthcare Analytics

Date/Time: Tuesday, November 7, 2017, 12-1 pm CST 
Speaker: Sam King, MPH MBA CPHIMS CPHQ CHFP FHIMSS FHFMA
Member: $0 
Nonmember: $89

The rapid adoption of EHR and acceleration of connected health and connected device have generated unprecedented volume and variety of data. Healthcare organizations are facing unique challenges and opportunities in the age of big data to maximize revenue, improve financial performance, manage population health, and improve the quality of care and patient experience. This session will present an overview of leveraging technologies and big data analytics in healthcare organizations and introduce best practices in healthcare management.

Sam King, MPH, MBA, CPHIMS, CPHQ, CHFP, FHIMSS, FHFMA, is a seasoned healthcare executive, faculty, and consultant with 30 years of experience in health IT, healthcare finance, big data analytics, artificial intelligence, and continuous quality improvement. His leadership roles included COO, CIO, VP of Analytics, Senior Director, and Director of Medical/Healthcare Informatics. He is a faculty at UC Irvine and USC Price School of Public Policy.

Currently, Sam is the Chief Information and Innovation Officer for a healthcare startup. He serves on Healthcare Financial Management Association (HFMA) National Advisory Council and President-elect of HFMA Southern California Chapter. He served on HFMA National Board of Examiners, National CHFP Exam Standard Setting Committee, and Region 11 Education Committee Chair. He served as President of Healthcare Information and Management Systems Society (HIMSS) Southern California Chapter, Chair of the HIMSS National Chapters Task Force, and on HIMSS National Davies Committee on the use of HIT and EHRs.

He received HFMA Follmer Bronze, Reeves Silver, Muncie Gold, and Founders Medal of Honor awards, as well as three Yerger Special Recognition awards. He received the 2012 HIMSS National Chapter Leader of the Year Award. Under his presidency, HIMSS Southern California chapter received HIMSS National Chapter of the Year award in 2011. He is a frequent speaker and moderator at national and professional conferences addressing health IT and healthcare finance challenges facing our society. He provides training for healthcare leaders in the US and internationally. He is an executive mentor to UC Irvine business school students.

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Not a member? Join NAHQ and you’ll receive access to Learning Labs for free!

Industry Insights

Industry Insights provide you with cutting edge content you need to be prepared for what’s next! CE credit is not offered for Industry Insights. Please complete the entire purchase process at $0 in order to ensure your registration. You will receive an order confirmation upon completion. Access instructions will be sent separately prior to the Industry Insight.

What has Nutrition Done for You Lately? An Interdisciplinary Approach to Improving Quality Care

Abbott Logo
Date/Time: Thursday, November 16, 2017, 12-1 pm CST 
Speakers: Thomas Summerfelt, PhD and Tracy Smith, PhD, RD, LD
Member: $0 
Nonmember: $0

Sponsored by Abbott Nutrition, discover how a large Accountable Care Organization (ACO), implemented a comprehensive nutrition-focused quality improvement program (QIP) to reduce 30-day readmissions and length of stay, which resulted in cost savings due to prevented harm in patients at risk for malnutrition. Participants should come away from this session with an understanding of how this QIP could be implemented at their hospital/health care system.

Dr. Thomas Summerfelt, PhD, is the President, North America at Convergence CT, which works collaboratively with health care providers, life science companies, and payers to leverage real world data within their Global Healthcare Data NetworkTM to improve outcomes for stakeholders across the healthcare ecosystem, especially patients. Prior to this role, Dr. Summerfelt was the Vice President of Research& Innovation at Advocate Health Care, where the team conducted clinical research aimed at improving patient and provider system outcomes. Dr. Summerfelt earned his PhD from Vanderbilt University and focused his doctoral and post-doctoral training on Health Services Research. He has held faculty appointments at Vanderbilt, Michigan State, and University of Chicago. His scholarly work focuses on effectiveness research, program evaluation, and value-based analysis.

Dr. Tracy R. Smith is Senior Clinical Manager at Abbott Nutrition. In her position, Dr. Smith is responsible for developing and executing programs to educate healthcare professionals and researchers about the science behind Abbott’s nutrition products and the health economic impact of nutrition intervention. She has presented numerous domestic and international continuing education programs and educational lectures related to the role of nutrition in the changing healthcare environment, and clinical topics related to muscle health, malnutrition, and health outcomes. She started her career as a scientist at Abbott Nutrition in 2002 and has worked in Research and Development, Abbott Nutrition Health Institute, Therapeutic Nutrition Marketing and Strategic Sales Marketing and Strategic Sales.

Member  Nonmember

JHQ Peer Review Webinar Series

Series Overview: This two-part webinar series is an introduction to the peer review process for new reviewers and a refresh for those who might already be peer reviewers. In the first session, the peer review process is described and instructions for using the Journal for Healthcare Quality Editorial Manager are provided. In the second session, reviewers are guided through a systematic approach to reviewing manuscripts to provide meaningful feedback to authors and editors. Sign up for just one session, or attend both! One hour of CE will be offered for each session. Please note, if you haven’t already created a NAHQ account, you will be asked to do so as part of the webinar registration process.

The purpose of this series is to:

  1. Introduce peer review to participants.
  2. Help participants decide if peer review is for them.
  3. Support participants in developing competency and confidence as a peer reviewer.
  4. Prepare participants to conduct peer reviews to improve the quality and value of the healthcare system.
  5. Bring healthcare quality professionals, researchers, and practitioners together to guide the literature to advance better care, smarter spending, and healthier people.

Session One: Introduction to Peer Review

Date/Time: Tuesday, November 14, 2017, 11-12 pm CST
Speakers: Maria R. Shirey, Rebecca S. Miltner, and Aquila Blackwell
Member: $0
Nonmember: $0

Session 1 Summary: Peer review is an important part of the publication process. Submitted manuscripts are reviewed by subject matter experts to ensure the quality and accuracy of the reported study. This first session describes the peer review process for the Journal for Healthcare Quality and provide an overview of the Editorial Manager system that’s used to submit and review manuscripts.

Learning Objectives:

By the end of the session, the learner will be able to:

  1. Describe theJHQpeer review process.
  2. Understand the basic components of the peer review process including evaluation of the work presented in the manuscript (e.g., purpose, methods, and results).
  3. Describe theJHQEditorial Manager process used by peer reviewers.

Presenters:

Maria R. Shirey, PhD MBA RN NEA-BC ANEF FACHE FAAN is Editor-in-Chief of the Journal for Healthcare Quality. In her extensive career, she has held a variety of positions including bedside critical care nurse, nursing director, and hospital vice president. As an educator, researcher, and practitioner, Dr. Shirey’s work has focused on building leadership capacity for quality and safety. She currently serves as Professor and Chair of the Acute, Chronic and Continuing Care Department at the University of Alabama at Birmingham School of Nursing. She holds a Bachelor of Science in Nursing from Florida State University, a Master of Science in Nursing from Texas Woman’s University, a Master of Business Administration from Tulane University, and a PhD in Nursing Science from Indiana University. She is board certified in advanced nurse executive practice and health care management. She is also a Fellow in the American College of Healthcare Executives, American Academy of Nursing, and the Academy of Nursing Education.

Rebecca S. Miltner, PhD, RN, CNL, NEA-BC is Associate Professor University Alabama Birmingham and Associate Editor, Journal for Healthcare Quality. Dr. Suzie Miltner joined UAB in 2012. She is also a Nurse Scientist at the Birmingham VA Medical Center. She has extensive clinical and leadership experience in military, private, and VA acute care settings as well as well as experience in nursing education in both academic and organizational settings. She has been a leader in driving quality improvement efforts in several health care organizations including ongoing work as a facilitator for VA improvement teams. Her interests include Improvement science, survey methods, quality of nursing care in acute care settings especially related to hospital acquired conditions such as pressure ulcers, immobility, and falls, practice variation in bedside nursing, and quality measurement.

Aquila Blackwell, BS MA is the Managing Editor for J&J Editorial, LLC and is an active member of the International Society for Managing and Technical Editors (ISMTE). She graduated from Eastern Michigan University, with a B.S. in Literature, Language, and Writing and a M.A. in English Literature.

Session One Registration 

Session Two: Peer Review Process & Outcomes

Date/Time: Spring 2018
Speakers: Rebecca S. Miltner and Cathy E. Duquette
Member: $0
Nonmember: $0

Session 2 Summary: Peer review is an important part of the publication process. This second session of this series focuses on the role of the peer reviewer in the systematic process for the meaningful review of manuscripts.

The webinar will tackle questions that are considered in peer review like:

  • Is the paper well-written and up-to-date with the existing body of knowledge on the topic?
  • Does the work make a significant contribution to the field?
  • Does the paper present interesting or novel ideas?
  • Is the research likely to impact practice or discussion in the discipline?

Learning Objectives:

By the end of the session, the learner will be able to:

  1. Explain what it means to conduct effective peer review for aJHQmanuscript.
  2. Provide written, impartial feedback in a timely manner based on the merits of the work and how a manuscript is accepted (as is, minor revisions, major revisions) or rejected.
  3. Document his or her viewpoints about the originality, design, methods,resultsand conclusions presented in a manuscript.
  4. Indicate the relevancy of the work in advancing the science and practice of healthcare quality.

Presenters:

Rebecca S. Miltner, PhD, RN, CNL, NEA-BCis Associate Professor University Alabama Birmingham and Associate Editor, Journal for Healthcare Quality. Dr. Suzie Miltner joined UAB in 2012. She is also a Nurse Scientist at the Birmingham VA Medical Center. She has extensive clinical and leadership experience in military, private, and VA acute care settings as well as well as experience in nursing education in both academic and organizational settings. She has been a leader in driving quality improvement efforts in several health care organizations including ongoing work as a facilitator for VA improvement teams. Her interests include Improvement science, survey methods, quality of nursing care in acute care settings especially related to hospital acquired conditions such as pressure ulcers, immobility, and falls, practice variation in bedside nursing, and quality measurement.

Cathy E. Duquette, Ph.D., RN, NEA-BC, CPHQ, FNAHQ is executive vice president for nursing affairs for Lifespan Since 2010, she has served on the editorial board of the Journal for Healthcare Quality, holding the role of associate editor since 2014. In her vice president role, she is responsible for co-leading the system strategy for quality, patient safety and patient experience with her physician colleague, the executive vice president for physician affairs, as well as leading nursing and the organization’s efforts to implement lean and six sigma across the health system. Since 2006, Dr. Duquette has served as an appraiser for the Magnet Recognition Program. Her more than 30 years in healthcare includes roles as senior vice president and chief quality officer of Rhode Island Hospital, vice president of nursing and patient care services and chief nursing officer at Newport Hospital, senior vice president at the Hospital Association of Rhode Island, and staff roles in hospital quality improvement and clinical nursing in the critical care setting. She received Bachelor of Science and Master of Science degrees in nursing from the University of Rhode Island and a Ph.D. in Nursing from the University of Massachusetts Amherst and Worcester. She holds certification as a Certified Professional in Healthcare Quality through the National Association for Healthcare Quality and is board certified as a Nursing Executive, Advanced through the American Nurses Credentialing Center. She was also certified as a six sigma black belt in 2014. She is an active member of the National Association for Healthcare Quality (NAHQ) and was inducted as a NAHQ Fellow in 2013, a status of recognition for NAHQ members who have made outstanding contributions to the healthcare quality profession. She has also served on state and national task forces involving leadership development, hospital performance measurement, quality improvement, public reporting, and nursing workforce.

Session Two Registration

Looking for Your On Demand Webinars?

Our brief video walks you through the steps of accessing the on demand versions of the Learning Labs and Industry Insights that you enrolled in. NAHQ members have unlimited access to these webinars while nonmembers can access them for one year.

View the video instructions

 

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